Tech-Go® Technology Rental Serving Customers since 1999 GSM World Phone Rental Agreement Featured in the Wall Street Journal 04-01-09 Also GPS units, Laptops, Satellite phones, Radios and more!
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Step 1.
Complete On-line Order Form
***Step 2.
Fax or Scan PDF & Email Back the Signed Rental Agreement (below) with Photo ID
OR Front and Back of Credit Card (scan is also acceptable).
Please call us 30 minutes or more after faxing to
verify we have received the fax.
Tech-Go, Inc.
GSM World Phone Rental Agreement
Terms and Conditions
GSM World Phone Rental
Sign and fax with Photo ID to 1-404-671-9419
Payment (credit cards only)
Always fax the completed and signed rental
agreement and copy of US Driver's License or Passport.
Non-USA issued credit cards also require legible
photocopy of front and back of card.
MasterCard
VISA
American
Express
Card Number:
Expiration:
Card Code CVV2 (see example on
cards below)):
Print Name as it appears on card:
Signature
(required):
Date:
Agrees
to all terms and conditions listed on Rental Agreement including
authorization for credit card charges. International Phone Rentals in which customer provides International SIM
card are not subject to any airtime usage charges.
Optional
Damage/Theft Protection (Initial if desired ___________)
Accepting
Theft Protection at listed rates per Phone per day limits your liability for a stolen
phone to the listed deductible amount on the online order form.This protection applies to the phone only and does not cover
accessories or other items rented. Client is liable
for all usage until Tech-Go is notified of loss and confirms service is blocked.
Tech-Go(c) Rental
Agreement Terms and Conditions
1.
(Initial ___________) TERMS - "Client" refers to person
signing agreement and any other party(s) involved.Tech-Go rents client equipment identified within agreement and in
consideration thereof client agrees to the following Terms and Conditions.All clients are completely liable for all charges.Faxed signature on agreement serves as an original signature with all
rights thereof enforces.Presentation
of false, fictitious or misleading identification or information is an intention
to commit larceny and/or fraud.By
signing this contract, client agreed to all charges and all terms and conditions
as stated.Agreement is not
assignable and it constitutes entire agreement between Tech-Go and client.There are no other representations, conditions, warranties, guarantees or
collateral agreements, expressed or implied, statutory or otherwise, concerning
rental equipment, its use, or this agreement, other than set forth herein.Agreement between client and Tech-Go is governed and interpreted by the
laws of Delaware.Client will
redeem and hold Tech-Go harmless from and against all claims, loss, liability
for any direct, special or consequential damages as a result of client's use,
custody, control, possession, and operation of equipment.Rental equipment will remain property of Tech-Go.Client acquires no rights other than temporary use.During rental period no change in service, repair service or replacement
part is authorized without written approval from Tech-Go.Operation of any radio transmitting equipment, including cellular
telephones, may interfere with the functionality of inadequately protected
medical devices.Consult a
physician or the manufacturer of the medical device if you have any questions.Other electronic equipment may also be subject to interference.Do not drive vehicles while operating a wireless phone.
2.
(Initial ___________) CANCELLATION - To cancel an order after
signed agreement is provided to
Tech-Go, Clint must a) prior to
shipment date provide written
notification via fax with cardholder's
signature and re-confirmation of
acceptance of cancellation fee, and b)
receive Tech-Go's written
confirmation and acceptance of
cancellation notice and Client's
acceptance of cancellation fee.
If received and accepted in writing
prior to shipment date, a $50 per
phone or 20% of total minimum invoice
amount,
whichever is greater, cancellation fee will be imposed.If rental cancellation notice
is not received and accepted in
writing prior to shipment date,
cancellation is not accepted and contracted rates
will
apply until equipment is received at Tech-Go with minimum periods selected by
Client (weekly or monthly).Client is responsible for equipment, including any usage charges or other
charges incurred, until equipment is received complete at Tech-Go.Tech-Go is not liable for direct, special or consequential damages as a
result of equipment, performance or use of equipment including claims based on
failure to honor a telephone reservation requested by client.Tech-Go may terminate agreement without notice to client at any time.
3.
(Initial ___________) CREDIT CARD AUTHORIZATION AND DEPOSIT -
Client authorizes Tech-Go to process credit card vouchers in
client's name and pay for all charges incurred under the terms and conditions of
this agreement. Client has read contract, understands and agrees with
all terms and conditions and indicates so by completing the on-line application
and signing this rental agreement.
Client authorizes charges of
replacement values listed in this agreement as well as applicable rental fees, usage,
shipping, etc.. Any deposits charges in excess of final invoice amount are
refundable (minus all invoice charges)
when the equipment is returned in good
working condition and final billing is
available (typically within 90 days of receipt of Equipment). Prior to dispensing the phone,
the following deposits per unit will
be charged on the provided credit
card: $100 to $250 per phone as
specified on order form. Additional
services or equipment may incur additional deposits as detailed on order form.
These charges will be
considered equipment and service deposit and Client's charges will be
netted against this deposit typically within 90 days after the equipment is received at Tech-Go's offices. All
charges will be totaled and deducted from deposit and balance will be charge to provided credit
card or refunded via check.
4.
(Initial ___________) BILLING - Charges including rental,
usage, shipping, and tax can be due and
payable anytime during or after the rental period.
Client agrees to pay applicable rental charges and any other applicable fees
(such as but not limited to shipping and usage minimums) in advance prior to
shipment to Client's designated shipping address. Interim billing may
be arranged on rentals more than 30 days.If not, usage can be billed weekly for daily or weekly rental charge at the contracted
rate plus an estimated rate of minimum minutes for the plan selected by the Client
on the on-line order
form. Use
of credit, prepaid/debit or any type of calling cards to make international or
domestic long distance calls will also incur cellular airtime charges at the
contracted per minute rate indicated on this agreement.
Client's submission of order
and signed rental agreement is
Client's acceptance of rental and
related rental, usage, shipping, tax
and other charges. Charges placed on
credit card are considered
non-refundable charges although Client's final total charges will be
netted against all credit card charges
and charged or credited to Client's
card as appropriate. Final
invoicing and charges or credit are
expected to be completed within 90 days after the rental unit is received by Tech-Go to
insure complete billing although Client will be billed on
a delayed basis for any charges Tech-Go becomes aware of after our final
billing.All clients subject to final credit card billing.
Under no circumstances will Client be granted credit for unused airtime or early
return of equipment as it pertains to the effective date of rental. Clients must notify
Tech-Go if credit card is lost or stolen and provide replacement credit card
number for billing. All charges due
immediately unless Tech-Go provides House account
terms which are net 10 days.Any delayed
payment may incur finance charges of 2% monthly (24% annum) until Tech-Go
receives full payment. Client's
miscellaneous charges: return check charge $50, credit card reversal charge $50.Client agrees to pay all costs incurred in recovering equipment or
collecting moneys owed Tech-Go including reasonable attorney's fees, collection
fees, court costs, interest and other equitable relief a court deems
appropriate. Invoice charges are
subject to Taxes at
prevailing rates - currently 7%.
5.
(Initial ___________) PHONE RENTAL RATES -
Basic
Handheld GSM range from $.67/day to
$5.71/day (as selected on order). Rental rates do not include
other charges such as shipping,
taxes, other services. Number of days is computed from the day after the phone leaves our
office through the day it is received in our office.
Any days in excess of the selected rental period are billed at a pro-rated daily rate.
Returns that are shipped back late as provided on the Client's order form are
billed at 150% of rental rate times number of days late.
6.
(Initial ___________) WIRELESS
PHONE USAGE - is based upon
carrier bill and can take 90 days to
process.
Phone usage
rates and applicable minimums are detailed on order form. Although
Meter reading denomination provides an estimate of usage, Carrier detail
is used for accurate billing. Minutes are rounded up and calculated by
Carriers in the following way: A) Starting when phone number is dialed
until the call is terminated, B) when you accept
the call until the call is terminated, or C) length of time a caller spends
leaving a message. Tech-Go
assumes all equipment is in good working condition unless we hear otherwise from
the client at the beginning of the rental period and Tech-Go confirms problem
with Client directly. No credit given for
dropped, static, incomplete or busy calls.Client agrees payment of usage charges will not be withheld pending
receipt of call detail. Although quoted
rates on order form include international usage and
roaming to any landline (terrestrial) destination throughout the world or to
another satellite phone using the same service as the rented terminal:
Calls made to any Satellite phone system using international dialing will be billed at $11.00 a minute. Calls made
to numbers that incur direct additional charges (900,
976, 411, etc.) are billed at 150% of
the cost billed to Tech-Go and will be itemized to Client will call
detail.
7.
(Initial
___________)SERVICE
-
Wireless service is not
continuous.Tech-Go uses wireless
service providers throughout the world and makes no warranty, express or
implied, as to merchantability, fitness of equipment for a particular purpose,
call quality or usefulness of wireless phone service.Quality of wireless signal, especially inside buildings, will vary.Client expected to have prior basic operational knowledge of
wireless equipment and may obtain
manufacturer manuals from the
corporate website. Client must learn use of equipment and
test equipment and service before
leaving for destination to ensure
proper operation and Client
understanding of equipment use, and Tech-Go will verify
this testing using call detail records
provided by service provider phone
bills. Customer must test all
equipment and notify Tech-Go about
any equipment problems or missing
equipment on date of receipt or
customer is liable for damaged and/or
missing equipment and rental
(including airtime) for entire rental
period on order form. If Client
wishes assistance on use of equipment
or service, Client must contact Tech-Go immediately.If Tech-Go does not hear
from client at beginning of problem period and/or Client does not perform
testing before leaving for
destination, Client agrees that all equipment
and service is
working and all charges remain valid and approved by Client. Client agrees to
work in tandem with Tech-Go including
providing Tech-Go
details of problems, time necessary
to troubleshoot and determine
solution, and alternative contact
number is needed or Customer waives
all requests for credit. Customers are
responsible for reviewing coverage
information on the Tech-Go website to
ensure coverage for their destination
countries. Client may choose
optional services or products via the
order form and agree to pay rates
documented on order forms. Customers
renting International Phones and providing international SIM card
are responsible for verifying coverage with their
carrier and calling their customer
service for coverage/service
questions. Customers may choose
optional services or products via the
order form and agree to pay rates
documented on order forms.
8.
(Initial ___________) EQUIPMENT LOSS/DAMAGE - Client must
notify Tech-Go immediately if equipment is lost or stolen.Lost or stolen equipment during client's rental period, regardless of
circumstances, must be reimbursed by Client to Tech-Go at the full amount
listed on info sheet.Client has 24
hours from date of theft to provide Tech-Go with a copy of written police
report and full replacement cost due for each unit not returned.In all instances, client agrees to pay rental charges
and usage until written notification and police report are received by
Tech-Go.In all cases, client is responsible for all usage charges billed to phone
up to and including date Tech-Go received written notice from client of
equipment loss and serial number is deactivated by carrier.Missing equipment returned after seven days of claim of loss will incur
the greater of 20% restocking charge, equipment rental rate or $100 per unit minimum.Client charged replacement cost
for damaged
equipment. If Client ships or requests shipping of phones in or out of the USA for any reason,
Client accepts responsibility for the
equipment and will pay the greater of
rental rates or replacement cost if
equipment is not returned for any
reason including but not limited to
shipping carrier or custom's loss or
damage. In
all cases of damaged or not returned equipment, Client authorizes Tech-Go to
immediately charge replacement costs to provided credit card as follows: Phones $150 for
Timeport, $250 for Motorola Flip
phone, $400 for advanced Nokia and
Blackberry, $799 for Iphone 3GS and 4. Batteries $29. Overnight
Charger $70. Car/12 volt Chargers $29. Phone Manuals $15 (if
provided). Data
Cables $100. Headsets $35. Holsters/belt case $20. SIM Cards $29.
Other Items:
GPS - Handheld Portable for Hikers (shows waypoint and coordinates): $149, GPS - Vehicle USA Portable with Nationwide maps and points of interest - $199,
GPS - 3.5 inch European Portable with major city maps and points of interest -
$299, GPS - 4.3 inch European Portable with major city maps and points of interest -
$399,
Solar Panel for small devices - $200,
Solar Panel for Laptop - $400,
External Battery with 12-volt adaptor - $250,
Laptop - $599,
Portable DVD player with Worldwide compatibility - $200.
9.
(Initial ___________) EQUIPMENT SHIPPING & RETURN
RATES AND TERMS - Client
chooses shipping method and cost associated with delivery from on-line phone
reservation form. Fedex is Tech-Go's designated carrier and Client is
responsible for requesting delivery date with sufficient time to account for
possible carrier delivery delay and learn operation of equipment PRIOR TO
DEPARTURE. Customer Responsible for picking delivery date that allows for
possible Fedex delays and time to learn the operation of equipment PRIOR TO
DEPARTURE. Rental not voided by Fedex delays. Carrier delivery
attempts not accepted by Client and Carrier shipping delays do
not relieve Client's rental for entire contracted period. Orders submitted Monday through Friday must be received and processed by 3 pm
EST deadline for same day processing. Orders
received after the deadline will be processed the next day unless Tech-Go
confirms order and shipment in writing which may also incur an additional $15
late processing fee. Regarding return, using enclosed airbill will end
Client's rental as of date equipment is received at Tech-Go's
office in Atlanta, GA.Client
is responsible for all equipment packaged properly and returned timely.Items
not properly packed with protective materials (same or more material as
when received) will incur the greater of a
wear-and-tear charge of $39 Basic GSM World Phone, $49 Executive GSM Phone, $69
Blackberry Phone, $99 Iphone or damaged costs listed in section 8 (if damaged).
Should Client return equipment using means other than enclosed
pre-assigned airbill, Client is liable for any equipment damage and daily rental
charges while in transit.Changes in delivery service level at client's expense.
Damage during shipment will be claimed by Client directly to shipping carrier
and Client will directly reimburse Tech-Go for damaged equipment at amount
referenced in Equipment Loss/Damage section of this agreement.
I certify I have read and agree to all the
terms and conditions including the authorization to charge my credit card
per the rates chosen on this form and/or the on-line application.
Client Name (print) _____________________
Phone #: ________________