Tech-Go Affordable Technology Rental & Atlanta Tech SupportWe provide Tech Services, Rental Ipads, Iphones, 2-way Radios, Satellite Phones, Laptop, Projector & Screen, Monitors
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Complete On-line Order Form -
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Fax or Scan PDF & Email Back the Signed Rental Agreement (below) with
Photo ID. Please call us 30 minutes or more after faxing to verify we
have received the fax.
NEW PDF Satellite Phone Rental Agreement APPLE IOS Iphone/Ipad fans can use SignNow App to complete and email to us with separate picture of ID. Open in Safari, touch screen, top right "Open In", Choose SignNow
Sign and fax with Photo ID to 1-404-671-9419
Payment (credit cards only)
MasterCard VISA American Express
Card Number: Expiration:
Card Code CVV2 (see example on cards below)):
Print Name as it appears on card:
Signature (required): Date:
Agrees to all terms and conditions listed on Rental Agreement including authorization for credit card charges.
Tech-Go(c) Rental Agreement Terms and
(Initial ___________) 1. TERMS - "Client" refers to person signing agreement and any other party(s) involved. Tech-Go rents client equipment identified within agreement and in consideration thereof client agrees to the following Terms and Conditions. All clients are completely liable for all charges. Faxed signature on agreement serves as an original signature with all rights thereof enforces. Presentation of false, fictitious or misleading identification or information is an intention to commit larceny and/or fraud. By signing this contract, client agreed to all charges and all terms and conditions as stated. Agreement is not assignable and it constitutes entire agreement between Tech-Go and client. There are no other representations, conditions, warranties, guarantees or collateral agreements, expressed or implied, statutory or otherwise, concerning rental equipment, its use, or this agreement, other than set forth herein. Agreement between client and Tech-Go is governed and interpreted by the laws of Delaware. Client will redeem and hold Tech-Go harmless from and against all claims, loss, liability for any direct, special or consequential damages as a result of client's use, custody, control, possession, and operation of equipment. Rental equipment will remain property of Tech-Go. Client acquires no rights other than temporary use. During rental period no change in service, repair service or replacement part is authorized without written approval from Tech-Go. Operation of any radio transmitting equipment, including cellular telephones, may interfere with the functionality of inadequately protected medical devices. Consult a physician or the manufacturer of the medical device if you have any questions. Other electronic equipment may also be subject to interference. Do not drive vehicles while operating a wireless phone.
(Initial ___________) 2. CANCELLATION - To cancel an order after signed agreement is provided to Tech-Go, Clint must a) prior to shipment date provide written notification via fax with cardholder's signature and re-confirmation of acceptance of cancellation fee, and b) receive Tech-Go's written confirmation and acceptance of cancellation notice and Client's acceptance of cancellation fee. If received and accepted in writing prior to shipment date, a $100 per phone or 20% of total minimum invoice amount, whichever is greater, cancellation fee will be imposed. If rental cancellation notice is not received and accepted in writing prior to shipment date, cancellation is not accepted and contracted rates will apply based on the later of a) expected return date plus shipping on order form or b) date equipment is physical received at Tech-Go with minimum periods selected by Client (weekly or monthly). Client is responsible for equipment, including any actual usage charges, minimum usage as required by order form or other charges incurred, until equipment is received complete at Tech-Go. Tech-Go is not liable for direct, special or consequential damages as a result of equipment, performance or use of equipment including claims based on failure to honor a telephone reservation requested by client. Tech-Go may terminate agreement without notice to client at any time.
(Initial ___________) 3. CREDIT CARD AUTHORIZATION AND DEPOSIT - Client authorizes Tech-Go to process credit card vouchers in client's name and pay for all charges incurred under the terms and conditions of this agreement. Client has read contract, understands and agrees with all terms and conditions and indicates so by completing the on-line application and signing this rental agreement. Client authorizes charges of replacement values listed in this agreement as well as applicable rental fees, usage, shipping, etc.. Any deposits charges in excess of final invoice amount are refundable (minus all invoice charges) when the equipment is returned in good working condition and final billing is available (typically within 90 days of receipt of Equipment). Prior to dispensing the phone, the following deposits per unit will be charged on the provided credit card with details on order form: $200 to $300 deposit for Basic Handheld, $300 to $500 for Executive handheld, $500 to $1,000 for High Quality Voice and Slow Data, and $3,000 for High Quality Voice and Fast Data. These charges will be considered equipment and service deposit and Client's charges will be netted against this deposit typically within 90 days after the equipment is received at Tech-Go's offices. Additional services or equipment or longer rentals may incur additional deposits as detailed on order form. All charges will be totaled and deducted from deposit and balance will be charge to provided credit card or refunded via check.
(Initial ___________) 4. BILLING - Charges including rental, usage, shipping, and tax can be due and payable anytime during or after the rental period. Client agrees to pay applicable rental charges and any other applicable fees (such as but not limited to shipping and usage minimums) in advance prior to shipment to Client's designated shipping address. Interim billing may be arranged on rentals more than 30 days. If not, usage can be billed weekly for daily or weekly rental charge at the contracted rate plus an estimated rate of minimum minutes for the plan selected by the Client on the on-line order form. Use of credit, prepaid/debit or any type of calling cards to make international or domestic long distance calls will also incur cellular airtime charges at the contracted per minute rate indicated on this agreement. Client's submission of order and signed rental agreement is Client's acceptance of rental and related rental, usage, shipping, tax and other charges. Charges placed on credit card are considered non-refundable charges although Client's final total charges will be netted against all credit card charges and charged or credited to Client's card as appropriate. Final invoicing and charges or credit are expected to be completed within 90 days after the rental unit is received by Tech-Go to insure complete billing although Client will be billed on a delayed basis for any charges Tech-Go becomes aware of after our final billing. All clients subject to final credit card billing. Under no circumstances will Client be granted credit for unused airtime or early return of equipment or non-use by customer. Clients must notify Tech-Go if credit card is lost or stolen and provide replacement credit card number for billing. All charges due immediately unless Tech-Go provides House account terms which are net 10 days. Any delayed payment may incur finance charges of 2% monthly (24% annum) until Tech-Go receives full payment. Client's miscellaneous charges: return check charge $50, credit card reversal charge $50. Client agrees to pay all costs incurred in recovering equipment or collecting moneys owed Tech-Go including reasonable attorney's fees, collection fees, court costs, interest and other equitable relief a court deems appropriate. Invoice charges are subject to Taxes at prevailing rates - currently 7%.
(Initial ___________) 5. PHONE RENTAL RATES - Promotional Rates may be lower and take precedence over the following Regular Rates with your receipt page as proof of Promotional Rates. Rates are as follows (promo rates apply if offered on order form): Basic Handheld for $50 a week or $150 a month, promo rates $39/wk or $117/mo. Executive Handheld for $100 a week or $300 a month, promo rates $80/wk or $240/mo. Both Handheld rental rates do not include other charges such as shipping, minimum airtime as noted on online order form, taxes, other services. High Quality Voice and Slow data for $100 per week or $300 a month. High Quality Voice and Fast Data for $450 a week or $1250 a month. As of 02-15-09, rental period is calculated day after shipment through day provided accepted into the Fedex system using the Tech-Go return Fedex label. If customer ships using different method, than rental ends day equipment is received in our warehouse. Any days in excess of the selected rental period are billed at a pro-rated daily rate. Returns that are shipped back late as provided on the Client's order form are billed at 150% of rental rate times number of days late.
(Initial ___________) 6. WIRELESS PHONE USAGE - is based upon carrier bill and can take 90 days to process. No credit given for dropped, static, incomplete or busy calls. Client agrees payment of usage charges will not be withheld pending receipt of call detail. Although quoted rates on order form and Customer's receipt page include international usage and roaming to any landline (terrestrial) or cellular destination throughout the world or to another satellite phone using the same service as the rented terminal; Exceptions: a) Calls made to any non-Tech-Go Satellite phone system (like on a cruise ship to a person's room) other than that used by the rental phone provided by Tech-Go will be billed at other networks rates. b) Rates to landlines and cell phones at airtime rates listed on order form. Calls made to numbers that incur direct additional charges (900, 976, 411, etc.) are billed at 125% of the cost billed to Tech-Go and will be itemized to Client will call detail. Phone usage rates and applicable minimums are detailed on order form. Although Meter reading denomination provides an estimate of usage, Carrier detail is used for accurate billing. Minutes are rounded up and calculated by Carriers in the following way: A) Starting when phone number is dialed until the call is terminated, B) when you accept the call until the call is terminated, or C) length of time a caller spends leaving a message if Handheld satellite product is selected. Basic and Executive Handheld phones have a USA access number, then the caller enters the satellite unit number. Hi-quality voice units have a USA access number, then the caller enters the satellite unit number and passcode. Tech-Go assumes all equipment is in good working condition unless we hear otherwise from the client at the beginning of the rental period and Tech-Go confirms problem with Client directly.
Although wireless signal coverage is extensive, it is not continuous worldwide.
Unit requires line-of-site to the entire sky and worldwide coverage is estimated
at 100% for Iridium Handhelds, and 98% of the surface of the planet for
Inmarsat. Tech-Go uses satellite carrier(s) and makes no warranty, express
or implied, as to merchantability, fitness of equipment for a particular
purpose, call quality or usefulness of wireless phone service.
Quality of wireless signal is
extremely dependent on amount of sky that is viewable as well as satellite
Along with potential incorrect use (i.e.: next to a
building/obstruction), the Iridium system (a low earth orbiting satellite
constellation) has inherent flaws and anomalies that can create dropped calls of
either voice or data nature. Dropped calls will not be credited.
Please consult with a sales representative for more details.
Client must learn use of equipment and test equipment and service before leaving
for destination to ensure proper operation and Client understanding of equipment
use, and Tech-Go will verify this testing using call detail records provided by
service provider phone bills. Customer must test all equipment and notify
Tech-Go about any equipment problems or missing equipment on date of receipt or
customer is liable for damaged and/or missing equipment and rental (including
airtime) for entire rental period on order form. If Client wishes
assistance on use of equipment or service, Client must contact Tech-Go
immediately. If Tech-Go does not
hear from client at beginning of problem period and/or Client does not perform
testing before leaving for destination, Client agrees that all equipment and
service is working and all charges remain valid and approved by Client.
EQUIPMENT LOSS/DAMAGE -
Client must notify Tech-Go immediately if equipment is lost or stolen.
Lost or stolen equipment during
client's rental period, regardless of circumstances, must be reimbursed by
Client to Tech-Go at the full amount listed on info sheet.
Two types of damage protection are offered on order form, and if selected,
equipment must still be returned for evaluation. In all instances,
client agrees to pay rental charges and usage until written notification of loss
is received by Tech-Go and replied by Tech-Go (email is acceptable).
In all cases, client is
responsible for all usage charges billed to phone up to and including date
Tech-Go received written notice from client of equipment loss and serial number
is deactivated by carrier.
Missing equipment returned
after seven days of claim of loss will incur the greater of 20% restocking
charge, equipment rental rate or $500 per unit minimum.
If returned equipment appears broken due to misuse, a test and repair charge
of up to $50.00 may be charged for inspection, testing and minor repairs
required to return the Equipment to service. This charge will be payable at the
end of this Agreement. If the terminal can not be repaired, the customer will be
notified and will be responsible for the designated replacement cost of the
charged replacement cost for damaged equipment or repair costs if repair is
possible. If Client ships or requests shipping of phones in or out of the
USA for any reason, Client accepts responsibility for the equipment and will pay
the greater of rental rates or replacement cost if equipment is not returned for
any reason including but not limited to shipping carrier or custom's loss or
of erratic power will damage equipment and this is of primary importance in
countries where consistent power supply is not available where customer provided
auxiliary power generator should be considered and may be required.
(Initial ___________) 9. EQUIPMENT SHIPPING & RETURN RATES AND TERMS - Client chooses shipping method and cost associated with delivery from on-line phone reservation form. Fedex is Tech-Go's designated carrier and Client is responsible for requesting delivery date with sufficient time to account for possible carrier delivery delay and learn operation of equipment PRIOR TO DEPARTURE. Rental not voided by Fedex delays. Carrier delivery attempts not accepted by Client and Carrier shipping delays do not relieve Client's rental for entire contracted period. Orders submitted Monday through Friday must be received and processed by 3 pm EST deadline for same day processing. Orders received after the deadline will be processed the next day unless Tech-Go confirms order and shipment in writing which may also incur an additional $15 late processing fee. Regarding return, using enclosed Tech-Go airbill will end Client's rental as of date equipment is received by Fedex and moves towards Tech-Go's warehouse. If client uses their own return then rental is ended on day received by Tech-Go (Tech-Go's office in Atlanta, GA). Client is responsible for all equipment packaged properly and returned timely. Items not properly packed with protective materials (same or more material as when received) will incur the greater of a wear-and-tear charge of $69 Basic Handheld Satellite phone, $99 Executive Handheld Satellite phone or damaged costs listed in section 8 (if damaged). Should Client return equipment using means other than enclosed pre-assigned airbill, Client is liable for any equipment damage and daily rental charges while in transit. Changes in delivery service level at client's expense. If packed properly, damage during shipment will be claimed by Client directly to shipping carrier and Client will directly reimburse Tech-Go for damaged equipment at amount referenced in Equipment Loss/Damage section of this agreement.
I certify I have read and agree to all the terms and conditions including the authorization to charge my credit card per the rates chosen on this form and/or the on-line application.
Client Name (print) _____________________ Cell or Emergency Phone # if order problem (please call us to confirm) : _________________________
Client Signature _____________________ Date: ________________