Tech-Go.com

 Main # +1-800-404-3093
 Email sales@Tech-Go.com
 Fax +1-404-671-9419

Tech-Go Technology Rental  Serving Customers since 1999          rent cell phone, rent cellular phone, travel rental us, united statesrent digital phone, rent wireless phone, rent gsm phone, prepaid debit phone card, travel phone usa, rental united statesrent digital phone, rent wireless phone, rent gsm phone, prepaid debit phone card, travel phone usa, rental united states

Featured in the Wall Street Journal 04-01-09   Also GPS units, Laptops, Satellite phones, Radios and more!
  
We ship same-day.  Best Prices on the Web!   Refer a Friend who orders and earn $10

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1. Rent USA, Canada
    Cellular Phone & Data
 
- options
  General Info
  Rental Rates
  USA GSM Phone
  Canada Phone

2. Rent GSM World
    Cellular Phone
   
(GSM 180 countries)
 
-
Rates
  General GSM Phone Info
  Rent Blackberry
  Rent Japan-Korea Phone
  Country Airtime Rates

  Industry Coverage Maps

3. Rent Satellite Phone
   
(Planet-wide Coverage)
 
-
options
  
General Info
  Coverage Map


4
. Rent GPS USA & Euro
 
- Rates
  Rent European GPS info
  Rent USA GPS info

  Rent Mexico GPS info

5. Rent Projector, Screen, Speakers
 
- Rates
  Rent Projectors & Screens
  Rent Monitors & Cables
  Rent Speakers & Players

6. Rent TV / Monitor & Stands
 
- Rates
  Technology Item Info

7. Rent 2-way Radios
 
-
Rates
 
Radio Rental Info

8. Rent Laptop, AirCard,
    Printer, Scanner
 
- Rates
  Technology Item Info

10. Technology Store
 

  Items for Sale
  Buy Satellite Phone
 
Buy GSM Phone Info
  Wholesale GSM Phones

 

Below are some common questions from our customers.

GENERAL QUESTIONS

What countries are covered?  Are multiple carriers offered in most countries?
Tech-Go offers voice service using our Basic International Voice service.  We also offer voice and data (in certain countries) using an alternative USA-Based service.  In most countries where multiple carriers offer service, you can select the carrier you use from the phone.  This allows you to switch carriers if you are having any network problems.  Many of our competitors only offer access to a single carrier in each country!  If you need our Deluxe voice & data services, you will have coverage in 63 countries with a complete list  of rates at World Phone Rates 

How does the network know where I am located and deliver calls?
When you power on your phone, it registers with the local network provider with the strongest signal.  The information on the SIM card is transmitted identifying you as a roaming subscriber.  The network then sends notification to forward incoming calls to your location.

What kind of call quality should I expect?
In most countries, wireless GSM service and coverage is very good.  Because the network is 100% digital, sound quality is superior to the older analog (AMPS) systems.  In remote areas such as wilderness and mountains may not have coverage due to low population density (satellite service recommended for remote and ocean areas).

BASIC QUESTIONS

How much usage do I get with the Basic Voice Service?
The phone is shipped with to protect you against loss and theft.  This works out to around $50 in daily usage allowed with an automatic daily recharge.  If your phone is lost/stolen please notify Tech-Go right away and we can block usage to limit your expense! 

How can I check my balance?
You are provided instructions with your rental which allow you to check your available balance at any time.  Most customers do not use phone enough each day to bother checking balance each day.  Also, each time you make a call, you are provided the remaining number of minutes available for that call. 

I am charged a deposit.  What is this for and when will I receive a credit?
This deposit is primarily for the equipment and to net against your invoice when it is available.  Invoices are generated based on carrier reports and can take up to 90 days to process against your deposit.  If your deposit is greater than your invoice amount, we will refund the unused portion usually via check. 

Is it possible for me to receive the phone number in advance so I may forward calls from another number to the phone?
Yes.  If you request a phone more than 3 days in advance we can provide you the phone number so you may forward calls from landlines, other cell phones, even international phones.  

What kind of phone number will I be given?
This depends on the service provided:  For Basic Voice service, you are provided European number and USA toll-free ($.50 a minute) for callers to reach you.  For alternative USA-based service you are provided USA number.  If you use the international European number for incoming calls, anyone capable of making international calls will be able to reach you.  Some people decide to use the toll-free number for the following reasons: b) Some long carriers are not reliable in reaching overseas phone numbers, c) Customer do not want their callers to call internationally or pay for international long distance, d) Some callers do not have access to international calling from landline, cell phones or pay phones. 

How am I charged for incoming calls versus outgoing calls?  Does it matter where I use the phone or where I call?
You are charged using the rates listed at:  World Phone Rates  regardless of location, destination number or calling number.  (Calling international cell phones has surcharge rate listed on form).

Can I connect the phone to my pc and make data calls?
You will need our Alternative USA-based service which has different rates than Basic Service.

DELUXE VOICE & DATA SERVICE

How do you connect to the Laptop?
On our order form you can select USB cable and Timeport to connect to your laptops.  Alternative you can rent a pc card with data service.

Why is the coverage different than the Basic Voice Service?
Because data requires a sim card and service that supports data calls, we use a different carrier to provide this service.  Since this carrier has higher roaming rates worldwide, the voice and data calls are billed at different rates than our Basic Voice Service.

What other advantages come with this service?
Service comes with a USA phone number and voicemail.  Service is post-paid and does not require reloading to continue using the phone.  Dialing is very easy in the format (00 country code and phone number or + country code number).

Can I rent a PC that is already configured with internet and email access?
Yes.  The order form has a data section that allows you to select a pre-configured laptop. 

How do you handle the deposit on this type of service?
Since the service has higher rates, we obtain a $250 deposit.  The billing takes 60 to 90 days since we must wait for the carrier bills.

SHIPPING AND TAXES

How do you handle shipping?
Phone is delivered to you within the USA along with a return box usually via Fedex.  Cost is $10 for 2nd business day or $20 for next business day (each way).  You specify your shipping options on our on-line order form including the option to provide your own Fedex account number.

Why do you ship the phone?  Can I pick it up at the airport?
Tech-Go is based out of Atlanta, Georgia.  So we may provide you the most competitive rates on the net and to reduce our costs, we require shipment to our customers.  This saves us a lot of overhead which we pass along to you as reduced rates.   

If you desire delivery to a hotel, we recommend you contact the hotel in advance to notify them of the delivery since many hotels do not properly deliver shipments to guests without prior notification from guests.

Am I charged any state, federal or excise taxes.  
Tech-Go charges excise/state tax in Georgia and Florida which is equal to 7% of your total invoice excluding shipping.  You may avoid this charge if you submit a USA State sales tax exemption form.