Tech-Go® Technology Rental Serving Customers since 1999 Featured in the Wall Street Journal 04-01-09 Also GPS units, Laptops, Satellite phones, Radios and more!
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Please review the information below, print the Rental
Agreement (below) and fax with photo ID.
Fax or
Scan PDF and Email Back the Signed Rental Agreement (below) with Photo
ID (driver's license or passport). Please call us 30 minutes or more
after faxing to verify we have received the fax.
NEW PDF USA Phone Rental
Agreement
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Tech-Go, Inc. Agreement
Terms and Conditions
Includes USA Phone Rental, USA GSM Phone Rental
and 2-way Radio Rental
Sign
and fax with Photo ID to
1-404-671-9419
Payment (credit cards only)
Always fax the completed and signed rental
agreement and copy of USA Driver's License or Passport.
Non-USA issued credit cards also require legible
photocopy of front and back of card.
MasterCard
VISA
American
Express
Card Number:
Expiration:
Card Code CVV2 (see example on
cards below)):
Print Name as it appears on card:
Signature
(required):
Date:
Agrees to all terms and conditions listed on Rental
Agreement including authorization for credit card charges.
2-way Radio Rentals and USA GSM Phone Rentals are not subject to any airtime usage charges or
terms.
Phone
Usage
Notes
Usage
is metered on phone in whole minutes.Billing
begins when you press SND/Talk/Transmit and stops when you press END.No credit will be given for static or dropped calls.
Although Meter reading denomination provides an estimate of usage,
Carrier detail is used for accurate billing.Direct dial, 1+Continental US long distance is included where
service is available.Tech-Go
assumes all equipment and service is in good working condition unless we hear otherwise from
the client at the beginning of the rental period.
Phone
Coverage
Notes
Although
wireless signal coverage is extensive, it is not continuous across the entire
U.S.It is the client’s
responsibility to see to it that all equipment is packaged and returned properly
and in a timely manner. Customers renting
USA GSM Phones without service are responsible for
providing international SIM card and
verifying coverage with their
carrier. Please read
item #5 on the Terms and Conditions.
Optional
Theft Protection (Initial if desired ___________)
Accepting
Theft Protection at $2.00 per Phone per day limits your liability to
listed amount on order form instead of amount listed under Equipment Replacement Costs .This protection applies to the phone only and does not cover
accessories, manuals or airtime.. For theft protection
to be in force, order form must designate theft protection and the rental
agreement must be initialed.
Phone
Per Minute Rates - USA Phone Rental
Usage
rates are detailed on order form. Although
Meter reading denomination provides an estimate of usage, Carrier detail
is used for accurate billing. Minutes are rounded up and calculated by
Carriers in the following way: A) Starting when Send is pressed to
initiate the call until the call is terminated, B) when you accept
the call until the call is terminated, or C) length of time a caller spends
leaving a message.
Phone
Rental Rates - USA Phone Rental
Additional services and options have
rates detailed on order form and those
rates apply to rental. Number of days is computed from the day after the phone leaves our
office through the day it is received in our office.
If you are picking the unit up
directly, then rental period = day
contracted to pickup through day
dropped off or received back in Tech-Go warehouse (if shipped).
Any days in excess of the selected
rental period including late return
shipping, shipping return errors are
billed at a pro-rated daily rate
equal to 150% of selected rental
rate.
Delivery Charge
Client
chooses shipping carrier and the cost associated with delivery from on-line phone
reservation form. Typical domestic USA charges for 1 phone range from $10 to $35 depending on
carrier and speed of delivery. Orders submitted Monday through Friday must be received and processed by 3 pm
EST deadline for same day processing. Saturday Orders have a 12 pm EST
deadline for same day processing. Orders
received after the deadline will be processed the next day.
Credit Card Deposit
Prior to dispensing the phone,
a $100 to $150 phone charge will be charged for each unit on the provided credit card
(only $100 if basic phone and $.75 or
$1.25 plan).
This charge will be considered an
equipment and service deposit and
Customer's charges will be netted
against this deposit 60 to 90 days
after the equipment is received at Tech-Go's
offices. Additional services or
equipment may incur additional
deposits. An additional deposit
of $25 per phone may be charged if
prepaid international calling is
requested or $100 per phone for Deluxe
International Long Distance. For
Radio rental, a $50 deposit will be
charged for each unit.
Equipment Replacement Costs
Ranges for replacement
costs for Tech-Go's equipment are as
follows: Phones $150 basic model, up to $500 for advanced models. Batteries $50. Overnight
Charger $25. Rapid Chargers $25. DC Adapters $25. AC Adapters $25. Phone Manuals
if supplied $5. Data
Cables $50. Headsets $30. Holsters $20-$30. Radio replacement
costs are as follows: Medium-Range Radio $75, Long-Range Radio $125,
Accessories $30 each.
Other Items:
GPS - Handheld Portable for Hikers (shows waypoint and coordinates): $200,
GPS - Vehicle USA Portable with Nationwide maps and points of interest - $450,
GPS - Vehicle European Portable with major city maps and points of interest -
$750,
Solar Panel for small devices - $200,
Solar Panel for Laptop - $400,
External Battery with 12-volt adaptor - $250,
Laptop - $600,
Portable LCD Projector - $1000,
Shock and Water resistant digital camera with charger -
$450,
Portable DVD player with Worldwide compatibility - $200.
Credit Card Authorization
Client authorizes Tech-Go to process credit card vouchers in
client's name and pay for all charges incurred under the terms and conditions of
this agreement. Client has read contract, understands and agrees with
all terms and conditions and indicates so by completing the on-line application
and signing this rental agreement.
Sales
and Use Tax
All
charges are subject to Sales and Use Tax at prevailing rates - currently 7%.
Tech-Go(c) Rental
Agreement Terms and Conditions
1.
TERMS
(Initial ___________)- "Client" refers to person
signing agreement and any other party(s) involved.Tech-Go rents client equipment identified within agreement and in
consideration thereof client agrees to the following Terms and Conditions.All clients are completely liable for all charges.Faxed signature on agreement serves as an original signature with all
rights thereof enforces.Presentation
of false, fictitious or misleading identification or information is an intention
to commit larceny and/or fraud.By
signing this contract, client agreed to all charges and all terms and conditions
as stated.Agreement is not
assignable and it constitutes entire agreement between Tech-Go and client.There are no other representations, conditions, warranties, guarantees or
collateral agreements, expressed or implied, statutory or otherwise, concerning
rental equipment, its use, or this agreement, other than set forth herein.Agreement between client and Tech-Go is governed and interpreted by the
laws of Delaware.Client will
redeem and hold Tech-Go harmless from and against all claims, loss, liability
for any direct, special or consequential damages as a result of client's use,
custody, control, possession, and operation of equipment.Rental equipment will remain property of Tech-Go.Client acquires no rights other than temporary use.During rental period no change in service, repair service or replacement
part is authorized without written approval from Tech-Go.Operation of any radio transmitting equipment, including cellular
telephones, may interfere with the functionality of inadequately protected
medical devices.Consult a
physician or the manufacturer of the medical device if you have any questions.Other electronic equipment may also be subject to interference.Do not drive vehicles while operating a wireless phone.
2.
CANCELLATION (Initial ___________) - To cancel an order after
signed agreement is provided to
Tech-Go, Clint must a) prior to
shipment date provide written
notification via fax with cardholder's
signature and re-confirmation of
acceptance of cancellation fee, and b)
receive Tech-Go's written
confirmation and acceptance of
cancellation notice and Client's
acceptance of cancellation fee.
If received and accepted in writing
prior to shipment date, a $25 per
phone or 20% of total minimum invoice
amount,
whichever is greater, cancellation fee will be imposed.If rental cancellation notice
is not received and accepted in
writing prior to shipment date,
cancellation is not accepted and contracted rates
will
apply until equipment is received at Tech-Go with minimum periods selected by
Client (weekly or monthly).Client is responsible for equipment, including any usage charges or other
charges incurred, until equipment is received complete at Tech-Go.Tech-Go is not liable for direct, special or consequential damages as a
result of equipment, performance or use of equipment including claims based on
failure to honor a telephone reservation requested by client.Tech-Go may terminate agreement without notice to client at any time.
3.
BILLING (Initial ___________) - Charges including rental,
usage, shipping, and tax can be due and
payable anytime during or after the rental period.Interim billing arranged on rentals more than 30 days.If not, usage can be billed weekly for daily or weekly rental charge at the contracted
rate plus an estimated rate of minimum minutes for the plan selected by the
customer on the on-line order
form. Use
of credit, prepaid/debit or any type of calling cards to make international or
domestic long distance calls will also incur cellular airtime charges at the
contracted per minute rate indicated on this agreement.
Client's submission of order
and signed rental agreement is
Client's acceptance of rental and
related rental, usage, shipping, tax
and other charges. Charges placed on
credit card are considered
non-refundable charges although
customer's final total charges will be
netted against all credit card charges
and charged or credited to Customer's
card as appropriate. Final
invoicing and charges or credit are
expected to be completed within
90 days after the rental unit is received by Tech-Go to
insure complete billing although Client will be billed on
a delayed basis for any charges Tech-Go becomes aware of after our final
billing.All clients subject to final credit card billing.Clients must notify
Tech-Go if credit card is lost or stolen and provide replacement credit card
number for billing. All charges due
immediately unless Tech-Go provides House account
terms which are net 10 days.Any delayed
payment may incur finance charges of 2% monthly (24% annum) until Tech-Go
receives full payment. Client's
miscellaneous charges: return check
charge $50, credit card reversal
charge $50.Client agrees to pay all costs
incurred in recovering equipment or
collecting moneys owed Tech-Go
including reasonable attorney's fees,
collection fees, court costs, interest
and other equitable relief a court
deems appropriate. Invoice
charges are
subject to Taxes at
prevailing rates - currently 7%.
4.
WIRELESS
PHONE USAGE (Initial ___________) - may be estimated by reading
all cumulative non-reset meters on equipment.
Actual usage for billing will be
determined by the Carrier bills.
No credit given for
dropped, static, incomplete or busy calls.By written request, a call detail listing of all numbers called is
available 90 days after client's rental end date ($25 minimum).Client agrees payment of usage charges will not be withheld pending
receipt of call detail. Although quoted
rates include domestic USA long distance roaming additional charges are
billed as follows: user service (900, 976, 411, etc.), operator assisted toll calls incurred in some cities billed to
client at 150% of actual charges.Direct dialed
one-plus continental U.S. long distance, where available is included in the
usage rate.
PREPAID
INTERNATIONAL: Prepaid International
long distance calls placed on the wireless phone are determined by the usage as
recorded by our international carrier. When international calls are made
using our service, the balance decreases from the initial amount loaded
(typically $25) until it reaches
$0 and the customer requests a recharge. If customer does not request
additional international usage to be
load onto phone, customer will be
charged only for their usage. If
customer requests additional
international usage to be loaded onto
phone (when ordered or during rental),
requested additional usage is prepaid
and will not be refunded; additional
charges may be immediately placed on
provided credit card for this prepaid
usage. When international calls are made
using a pre-paid calling card the only
wireless phone charge is for airtime.
5. SERVICE
(Initial ___________) - Wireless service is not
continuous.Tech-Go uses wireless
service providers throughout the United States and makes no warranty, express or
implied, as to merchantability, fitness of equipment for a particular purpose,
call quality or usefulness of wireless phone service.Quality of wireless signal, especially inside buildings, will vary.Client expected to have prior basic operational knowledge of equipment
being rented.Contact Tech-Go immediately if there is an equipment or
service problem.If Tech-Go does not hear
from client at beginning of problem period, Customer agrees that all equipment
and service is
working and all charges remain valid and approved by Client.
Customer agrees to provide Tech-Go details of problems and time necessary to
troubleshoot and determine solution. Customer agrees to work in tandem
with Tech-Go to solve problem. Customers
renting USA GSM Phones are responsible
for providing international SIM card
and verifying coverage with their
carrier. Customers may choose
optional services or products via the order form and agree to pay rates
documented on order forms.
6.
EQUIPMENT LOSS/DAMAGE (Initial ___________) - Client must
notify Tech-Go immediately if equipment is lost or stolen.Lost or stolen equipment during client's rental period, regardless of
circumstances, must be reimbursed by Client to Tech-Go at the full amount
listed on info sheet.Client has 24
hours from date of theft to provide Tech-Go with a copy of written police
report and full replacement cost due for each unit not returned.If client signs for "Theft Protection" (optional), half of
value listed on enclosed info-sheet per stolen unit is payable to Tech-Go,
however full value is payable if claims are due to unexplained loss or
mysterious disappearance, war, revolution, rebellion, illegal or dishonest acts,
fraud, or confiscation by any government or public authority.In all instances, client agrees to pay rental charges
and usage until written notification and police report are received by Tech-Go.In all cases, client is responsible for all usage charges billed to phone
up to and including date Tech-Go received written notice from client of
equipment loss and serial number is deactivated by carrier.Missing equipment returned after seven days of claim of loss will incur
the greater of 20% restocking charge, equipment rental rate or $100 per unit minimum.Client charged replacement cost
for damaged
equipment. If Customer ships or requests shipping of phones in or out of the USA for any reason,
Customer
accepts responsibility for the
equipment and will pay the greater of
rental rates or replacement cost if
equipment is not returned for any
reason including but not limited to
shipping carrier or custom's loss or
damage.
7.
EQUIPMENT RETURN (Initial ___________) - Using enclosed airbill
"as is" will end client's rental as of date equipment is in the Fedex
system and heading back to our warehouse. If return is provided to Fedex
after their daily shipment, then the next business day will be used as it is
updated in the Fedex system. Client
is responsible for all equipment packaged properly and returned timely including
units off and protective wrapping using standard approach of expensive items
should not directly contact any other items, and padding and optional boxing to
prevent/limit damage.Items
not properly packed will incur the greater of a wear-and-tear charge depending
on item. List of charges per unit: Basic Voice phone- $49, Iphone 3GS-$59,
Blackberry and Iphone 4-$79, Iphone 4S-$99, Iphone 5-$149. Any significant
physical damage (external and/or electronic) will be billed as additional charge
ranging from $99 up to replacement cost if necessary.
Should client return equipment using means other than enclosed
pre-assigned airbill, client is liable for any equipment damage and daily rental
charges while in transit with rental ending on the receive date in our warehouse. Changes in delivery service level at client's expense.
I certify I have read and agree to all the
terms and conditions including the authorization to charge my credit card
per the rates chosen on this form and/or the on-line application.
Client Name (print) _____________________
Phone #: ________________